Hapii Privacy Policy

Effective Date: August 25, 2024

1. Introduction

Hapii ("we", "our", or "us") operates a delivery service connecting customers with vendors through our mobile app and website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

2. Information We Collect

• Personal Information: Name, contact details (phone number, email address), delivery address, and payment information.
• Account Information: Username, password, and account settings.
• Location Data: GPS data to provide accurate delivery services.
• Order History: Details of past orders, preferences, and interactions with our services.
• Device Information: Information about your mobile device, including IP address, operating system, and device identifiers.
• Communications: Emails, messages, and customer support inquiries.

3. How We Use Your Information

• To Provide Services: Process orders, deliver products, and manage payments.
• To Improve User Experience: Personalize content, recommendations, and offers.
• To Communicate with You: Send updates, order confirmations, and promotional messages.
• For Security and Fraud Prevention: Monitor transactions and ensure the safety of our platform.
• Legal Compliance: Adhere to legal obligations and respond to legal requests.

4. Sharing Your Information

We may share your personal information with:

• Vendors and Delivery Personnel: To fulfill your orders and provide delivery services.
• Service Providers: Third-party companies that assist us in operations, such as payment processing and data storage.
• Legal Authorities: When required by law or in response to legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business deal.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Choices

• Account Settings: You can update your account information and preferences through the app.
• Location Services: You can control location-sharing through your device settings.
• Marketing Communications: Opt-out of promotional emails by following the unsubscribe instructions provided.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by revising the "Effective Date" at the top of this policy. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hapii Kolathur Bus Stand, Tamilnadu +91 6380181165 [[email protected]]